Data & Privacy

ph73 Privacy Policy

Your personal data matters to us. This Privacy Policy explains what information ph73 collects when you register and use the platform, how that information is used, who we share it with, and the choices you have over your own data.

Last updated: June 2026  |  Applies to all ph73 members in the Philippines

How We Handle Your Data

Privacy at a Glance

A quick summary of the key ways ph73 collects, protects, and manages the personal information of its members.

What We Collect

ph73 collects the personal information you provide during registration and KYC — including your name, mobile number, email, date of birth, and government-issued ID details. We also collect transaction and session data automatically.

How We Use It

Your data is used to verify your identity, process deposits and withdrawals in PHP, deliver gaming services, detect fraud, and comply with applicable legal requirements. We do not use your data for purposes unrelated to your ph73 account.

How We Protect It

ph73 applies SSL encryption, OTP-based authentication, and access controls across the platform. Only authorised personnel and verified third-party processors can access your personal data, and only for defined operational purposes.

Who We Share It With

ph73 does not sell your personal data. We share data only with payment processors and identity verification providers that are necessary to operate your account. All third parties are bound by confidentiality and data protection obligations.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by ph73, subject to legal and regulatory retention requirements. Contact [email protected] to submit a data request at any time.

Cookies & Tracking

ph73 uses cookies and similar technologies to maintain session state, analyse platform performance, and improve the user experience. You can manage cookie preferences through your browser settings at any time.

Quick Note

This Privacy Policy applies to ph73.app and all services offered under the ph73 brand. It should be read together with our Terms & Conditions.

Data Requests

To access, correct, or delete your personal data, contact us at:

[email protected]

1. Introduction

ph73 ("we", "us", or "our") is committed to protecting the privacy of everyone who uses the ph73 online gaming platform at ph73.app. This Privacy Policy describes how we collect, use, store, and share personal information when you register an account, make transactions, or otherwise interact with the platform.

By creating a ph73 account or using any service on ph73.app, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use the platform.

This policy applies to all ph73 members across the Philippines — whether you're playing from Manila, Quezon City, Cebu, Davao, or anywhere else in the country. It covers all game types available on ph73, including sports betting, slot games, fish games, eBingo, and any other services made available on the platform.

2. Information We Collect

We collect personal information from you directly when you register for a ph73 account, complete the KYC identity verification process, make a deposit or withdrawal, or contact our support team. The types of information we may collect include:

Data Category Examples When Collected
Identity Data Full legal name, date of birth, nationality Registration & KYC
Contact Data Mobile number, email address Registration
Document Data Government-issued ID (PhilSys, passport, driver's licence, UMID) KYC verification
Financial Data GCash or Maya account reference, bank transfer details, transaction history Deposits & withdrawals
Account Data Username, account balance, betting history, game activity Ongoing platform use
Communications Data Support messages, feedback, dispute records When you contact support

Providing accurate personal information is a condition of using ph73. If the information you provide is found to be false or incomplete, ph73 reserves the right to suspend or permanently close your account in line with our Terms & Conditions.

3. Automatically Collected Data

When you access ph73.app, certain technical data is collected automatically through your device and browser. This data helps us maintain platform security, troubleshoot issues, and improve the overall member experience.

  • Device information — device type, operating system, browser version
  • Connection data — IP address, general geolocation (country/region level), network type
  • Session data — pages visited, time spent on platform, click patterns, game sessions accessed
  • Cookie and tracking data — session cookies, preference cookies, analytics identifiers

This automatically collected data does not directly identify you by name, but may be linked to your ph73 account for security, fraud prevention, and compliance purposes.

IP address logging is used for security purposes. ph73 may use IP data to detect suspicious login activity, enforce geographic restrictions, and protect your account from unauthorised access.

4. How We Use Your Information

ph73 uses your personal data only for purposes that are directly related to providing and improving our services, meeting legal obligations, and protecting the security of the platform and its members.

4.1 Account and Service Delivery

We use your registration and KYC data to create and verify your ph73 account, process PHP deposits and withdrawals via GCash, Maya, and Philippine bank transfers, deliver the gaming and betting products you access, and provide customer support when you reach out to us.

4.2 Security and Fraud Prevention

Your identity, device, and transaction data help us detect and prevent fraudulent activity, identify duplicate accounts, enforce the platform's responsible gaming controls, and investigate any disputes or policy breaches.

4.3 Legal and Regulatory Compliance

ph73 is required to retain certain member records for compliance with applicable Philippine laws, including anti-money laundering (AML) obligations. Your data may be disclosed to regulatory or law enforcement authorities if required by law.

4.4 Platform Improvement

Aggregated and anonymised usage data helps us understand how members interact with ph73 so we can improve navigation, game performance, and the overall platform experience. This analysis does not identify you personally.

ph73 does not use your personal data for third-party marketing. We will not sell, rent, or trade your personal information to any organisation for advertising or marketing purposes.

5. Sharing Your Information

ph73 does not share your personal data with third parties except in the following circumstances:

  • Payment processors — GCash, Maya, and partner banking institutions receive the minimum necessary financial data to process your transactions in PHP.
  • Identity verification providers — KYC service providers receive your identity documents solely for the purpose of verifying your eligibility to use ph73.
  • Legal and regulatory authorities — ph73 will disclose data if required by a valid legal order, court process, or regulatory investigation under Philippine law.
  • Platform security partners — Fraud detection and cybersecurity providers may process technical data (such as device fingerprints and IP records) to protect the platform and its members.

All third parties that receive personal data from ph73 are bound by contractual data protection obligations. They are not permitted to use your data for any purpose other than the specific service they provide to ph73.

6. Data Retention

ph73 retains your personal data for as long as your account is active and for a period after closure as required by applicable legal and regulatory obligations. The specific retention periods vary by data type:

  • Identity and KYC documents — retained for a minimum of five years after account closure, as required for AML compliance.
  • Transaction records — retained for a minimum of five years for financial and regulatory audit purposes.
  • Account and gameplay data — retained for the duration of your active account and up to three years after closure.
  • Support communications — retained for up to two years or longer if related to an open dispute.

When retention periods expire and there is no longer a legal basis to keep your data, ph73 will securely delete or anonymise the information in accordance with our internal data management procedures.

7. Data Security

ph73 takes the security of your personal data seriously. We have put in place a range of technical and organisational measures to protect your information from unauthorised access, loss, or disclosure:

  • SSL/TLS encryption — all data transmitted between your device and ph73.app is encrypted in transit.
  • OTP authentication — one-time password verification adds an extra layer of protection to your account login and key transactions.
  • Access controls — internal access to personal data is restricted to authorised ph73 personnel on a need-to-know basis.
  • Session security — inactive sessions are automatically timed out to reduce the risk of unauthorised access on shared devices.
  • Fraud monitoring — automated systems continuously monitor for unusual account activity and flag suspicious behaviour for review.

No system is completely immune to security risks. While ph73 applies best-practice security measures, we cannot guarantee absolute security. You are responsible for keeping your ph73 login credentials confidential and not sharing them with anyone. If you suspect a breach, contact [email protected] immediately.

8. Cookies and Similar Technologies

ph73.app uses cookies — small text files stored on your device — and similar tracking technologies to keep you logged in, remember your preferences, and help us understand how the platform is being used.

8.1 Types of Cookies We Use

  • Essential cookies — necessary for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of these without affecting platform usability.
  • Preference cookies — store your display and language preferences so the platform behaves consistently across visits.
  • Analytics cookies — collect aggregated, anonymised data about how members navigate ph73, which helps us identify areas for improvement.
  • Security cookies — help detect and prevent fraudulent activity, such as bot traffic or credential stuffing attempts.

8.2 Managing Cookies

You can control and delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of your ph73 account, including keeping you logged in or maintaining game session continuity. Refer to your browser's help documentation for instructions on managing cookie preferences.

9. Your Privacy Rights

As a ph73 member, you have the following rights in relation to your personal data, subject to applicable Philippine data protection laws:

  • Right to access — you may request a copy of the personal data ph73 holds about you.
  • Right to correction — if any of your personal data is inaccurate or outdated, you may request that it be corrected.
  • Right to deletion — you may request that your personal data be deleted, subject to legal retention obligations that prevent immediate erasure.
  • Right to object — you may object to specific processing activities where you have grounds to do so under applicable law.
  • Right to data portability — in certain circumstances, you may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, send a written request to [email protected] with your registered account details and a clear description of your request. We will respond within a reasonable timeframe and no later than as required by applicable law.

Some requests may be limited by legal obligations. For example, ph73 cannot delete transaction records or KYC data that are required to be retained under anti-money laundering regulations, even if you request account deletion.

10. Minors

ph73 is strictly an adults-only platform. Registration is open only to individuals who are 21 years of age or older and are residents of the Philippines. ph73 does not knowingly collect personal data from anyone under 21.

If we discover that a member has provided false age information and is under 21, the account will be immediately suspended, all funds will be frozen pending investigation, and any relevant data may be deleted in accordance with applicable child protection obligations.

If you believe a minor has created a ph73 account, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11. Updates to This Privacy Policy

ph73 may revise this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, the "Last updated" date at the top of this page will be revised.

For significant changes, ph73 may notify registered members via email or an in-platform notification. Your continued use of ph73 after a policy update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a privacy-related concern about your ph73 account, please contact our support team:

Our team is available to assist members from across the Philippines — Manila, Quezon City, Cebu, Davao, and everywhere in between. We aim to respond to all privacy-related inquiries within 24 hours.

For requests involving your personal data, please include your registered email address or username so we can locate your account and process your request efficiently.

Ready to Play?

Join ph73 and Start Playing Today

Now that you know how ph73 handles your personal data, you can play with confidence. Create a free account and access sports betting, slot games, fish games, eBingo, and more — all in PHP, built for Filipino players.

21+ only. Gaming involves financial risk. Play responsibly.